Customer Service allows the diabetic patient to:

• get technical assistance, instructions and advice over the phone on the use of our self-monitoring products for glycemia control
• receive support material for the instrument’s correct use
• substitute free of charge a broken instrument still under warranty
• receive informative/educational material
• receive a daily agenda
• make suggestions or claims about our products and services

Customer Service operators are available from Monday to Thursday from 9:00 a.m. to 5:00 p.m. and on Friday from 9:00 a.m. to 4:00 p.m. via our toll free number, or contact us by email, fax: +39 055 56809111.